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*Please note that CITYFEPS is not a program offered by New Destiny. You cannot apply for CITYFEPS on your own. You must be identified by the City to participate in the program.

Contact Information

  • Call HRA’s Rental Assistance Call Center at 929-221-0043 for program information, aftercare referrals and payment inquiries.
  • Families who have left shelter can call 929-221-0043 or 311 to find their local Homebase homelessness prevention office.
  • Families who have left an HRA shelter should call 929-221-7270 to be connected to their local community-based nonresidential program.
  • For additional help contact a NYC Housing Ambassador. Click here for the list of Housing Ambassadors.

The CITYFEPS Rent Supplement Program can help eligible families with children at risk of entry to shelter and those already in shelter to secure permanent housing. The number of households that can be approved to receive the CITYFEPS Rent Supplement will be limited due to available funding. Potentially eligible families will be connected with CITYFEPS providers (community-based organizations) by the City, which will assist the family in completing an application and locating housing.  Clients cannot apply for CITYFEPS on their own – they must be identified by the City to participate in the program.

CITYFEPS is not time limited; enrolled families will continue to receive assistance as long as they are eligible.

The payment standards are the same as those used for Section 8 and the enhanced rent levels for the LINC program. The following chart details how much rent a landlord may charge to a CITYFEPS tenant:

CITYFEPS Program Maximum Rent Chart
Family Size Max Rent
4 $1,515
5 $1,956
6 $1,956
7 $2,197
8 $2,197
9 $2,530
10 $2,530

The entire rent is paid by the City through the household’s public assistance rental allowance unless there is other income (such as from employment) budgeted into the PA case in which case residents will pay a portion of their rent directly to their landlords. Also, if there are household members not on PA (such as persons receiving SSI) the family will have to pay a portion of that income directly to the landlord.

Families may be identified to participate in the CITYFEPS program if they meet the following eligibility criteria:

Are a family with at least one child under the age of 18 who,

  • Live in a DHS or HRA shelter and within the 12 months prior to entering shelter has been evicted from an apartment (or left an apartment where an eviction was pending) or had to leave the apartment due to a vacate order issued by a City agency or foreclosure action or for health and safety reasons as determined by a City agency OR
  • Include a survivor of domestic violence as certified by HRA and either resides in a DHS shelter or in an HRA shelter and has reached the maximum time limit for HRA shelter OR
  • Resides in a DHS shelter that has been identified by DHS for imminent closure OR
  • Is at risk of entry into DHS shelter as determined by HRA in consultation with DHS and within the last 12 months has been evicted or has lived in a residence in New York City that was or is the subject of an eviction proceeding, a vacate order issued by a City agency or a foreclosure action, or was or is required to leave such a residence for health or safety reasons as determined by a City agency (Please Note:  At this time the city is only processing City FEPS cases from persons residing in shelter.  Persons in need of rental assistance living in the community cannot access City FEPS at this time because the maximum number of vouchers have already been issued.  Persons in need of assistance should contact their local HomeBase Office for additional assistance).


  • Are eligible for Public Assistance in the community.
  • Have an Active or Single Issue Public Assistance case.

The household must also obtain a lease for, or agreement in writing to rent, a residence with a rent that is within CITYFEPS rent levels and is protected from rent increases for at least one year except as authorized under rent stabilization laws and rules or HUD regulations.

Click here for the City's fact sheet on CITYFEPS.


Domestic violence is a leading cause of
homelessness for women & children